Contact & refunds

If something went wrong with your voice call — broken audio, a mis-read chart, a safety-flag trigger that shouldn't have fired, or anything else — please email admin@logam.ai with your session ID and a brief description.

Your session ID is in the URL bar when you're on the call page (e.g. ?session=abc-123-…) or in the post-call rating screen.

Refunds (post-launch)

Voice calls are free during the invite-only MVP. Once paid calls are available, refunds will be issued when any of these happen on our end:

• The call ends within the first 30 seconds due to a server/voice error.
• The chart Anjali talks about is demonstrably not yours (session mix-up).
• A safety-flag fires in error and the session is unusable.

Email the above address within 7 days of the call and include the session ID.

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